Litigation is not a pleasant experience at all and we prefer to litigate when nothing else works. Litigation also creates a major drawback for our judiciary by creating backlog of cases that increases each year. We have a disproportionate judges population ratio and pressure upon judges is tremendous. Judges are already under great stress and adding more cases every year is only aggravating the situation.
Judiciary has been experimenting with alternative methods of dispute resolution like arbitration, mediation, conciliation, lok adalats, e-courts, etc. But they have not been able to relive the judiciary of the pressure that it is facing on daily basis. Clearly we need to think something out of the box and we at Perry4Law Organisation (P4LO) have been doing techno legal research in this regard since 2005.
The final outcome of this research is use and adoption of online dispute resolution (ODR) and e-courts in multiple manners and in a customised form. After working for a decade in the fields of ODR and e-courts, we have launched a beta version of our coming project on ODR. The same is titled “Online Dispute Resolution And Cyber Arbitration“. It works on the principles of simplicity and user friendly approach and having basic Internet connection and filing of an online form is the only requirement that stakeholders need to comply. Once the form is filed and the requisite professional charges of RWL are paid, our techno legal experts take up the disputed issue and collaborate with all necessary parties.
Our platform has strong social media connections, especially with Twitter. We simultaneously take up the issue with concerned individuals, companies, government departments, etc at Twitter (wherever available) and passionately pursue the same till the matter is resolved or till there is no scope for ODR.
Another unique feature of RWL platform is that in many cases it is not even dependent upon the consent of parties. For example, when we pursue the matters of our clients with government it is not necessary that both government and the client must have agreed to our ODR Clause in advance. All that is required is creation of a ticket/notice and payment of the requisite professional charges of RWL. Once that is done we would pursue the matter with concerned government department.
Similarly, it is not necessary that a company to which a notice from RWL platform has been sent must have agreed to ODR Clause prior hand. There is nothing that can prevent RWL from sending a notice to a party that is alleged to have created a disputed situation.
Additionally, parties to the dispute can agree to avail the services of RWL anytime by agreeing to refer the dispute to us as per the ODR Clause. Once that is done, RWL can pursue the matter on behalf of both the parties. But it is always beneficial if parties to the dispute have agreed to such ODR Clause in advance.
We would update all stakeholder about our present and future projects from time to time. We hope you would avail full benefits of RWL platform for better relationship with your customers and stakeholders.